User Terms

# Terms and Conditions **Effective Date:** 01-01-2026 Welcome to TheTalksy. These Terms and Conditions ("Terms") govern your access to and use of our website, platform, products, and services. By registering, accessing, or using TheTalksy, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our services immediately. ## 1. Acceptance of Terms By accessing or using TheTalksy, you acknowledge that you have read, understood, and agreed to these Terms, along with our Privacy Policy and any additional policies referenced herein. ## 2. Eligibility To use TheTalksy, you must be at least 18 years of age and legally capable of entering into binding agreements. By using our services, you represent and warrant that you meet these requirements. ## 3. Our Services TheTalksy provides business communication and automation solutions, including but not limited to: * WhatsApp Business API Solutions * AI Chatbots and Virtual Assistants * Bulk Messaging Campaigns * Customer Engagement Automation * Shared Team Inbox * Lead Management and Tracking * Analytics and Reporting Tools We reserve the right to modify, update, or discontinue any feature or service at any time without prior notice. ## 4. User Obligations By using TheTalksy, you agree to: * Provide accurate and up-to-date account information. * Comply with all applicable laws and regulations. * Use the platform only for lawful business purposes. * Obtain proper consent before sending marketing or promotional messages. * Follow Meta, WhatsApp, and applicable communication policies. You must not: * Send spam or unsolicited messages. * Engage in fraudulent, abusive, or deceptive activities. * Attempt to disrupt, damage, or gain unauthorized access to our systems. * Use the platform for illegal content or activities. ## 5. Account Security You are responsible for maintaining the confidentiality of your account credentials. Any activity conducted through your account will be considered your responsibility. TheTalksy shall not be liable for losses resulting from unauthorized account access caused by your failure to protect your credentials. ## 6. Subscription, Billing & Payments * Certain services require paid subscriptions or usage-based fees. * All fees must be paid in accordance with the selected plan. * Failure to make payments may result in suspension or termination of services. * Unless otherwise specified, all payments are non-refundable. ## 7. Third-Party Services TheTalksy may integrate with third-party platforms including Meta, WhatsApp, and other service providers. We are not responsible for service interruptions, policy changes, limitations, or actions taken by third-party providers. ## 8. Intellectual Property Rights All trademarks, software, designs, content, logos, graphics, and platform features remain the exclusive property of TheTalksy or its licensors. No content may be copied, modified, distributed, or reproduced without prior written permission. ## 9. Privacy & Data Protection We are committed to protecting your data and privacy. Information collected through our platform is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of information necessary to provide and improve our services. ## 10. Service Availability While we strive to maintain uninterrupted service, TheTalksy does not guarantee continuous availability of the platform. We may perform maintenance, upgrades, or security updates that temporarily affect service availability. ## 11. Limitation of Liability To the fullest extent permitted by law, TheTalksy shall not be liable for: * Indirect or consequential damages. * Loss of revenue, profits, data, or business opportunities. * Service interruptions caused by third-party providers. * Actions taken by Meta, WhatsApp, or other integrated platforms. Your use of the platform is at your own risk. ## 12. Termination We reserve the right to suspend or terminate any account that: * Violates these Terms. * Engages in unlawful activities. * Abuses platform resources. * Breaches Meta or WhatsApp policies. Termination may occur without prior notice. ## 13. Governing Law These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in India. ## 14. Updates to These Terms We may revise these Terms from time to time. Updated versions will be posted on our website and become effective immediately upon publication. Continued use of the platform after updates constitutes acceptance of the revised Terms. 15. Contact Information For any questions regarding these Terms and Conditions, please contact us: TheTalksy Email: contact@thetalksy.com Website: thetalksy.com